{"id":52,"date":"2026-03-03T19:33:07","date_gmt":"2026-03-03T16:33:07","guid":{"rendered":"http:\/\/demo.safirtema.com\/rota\/?page_id=52"},"modified":"2026-07-26T17:34:38","modified_gmt":"2026-07-26T14:34:38","slug":"sikca-sorulan-sorular","status":"publish","type":"page","link":"https:\/\/www.incebil.com\/index.php\/sikca-sorulan-sorular\/","title":{"rendered":"S\u0131k\u00e7a Sorulan Sorular"},"content":{"rendered":"\n

Teknik servis ve bak\u0131m s\u00fcre\u00e7lerimiz, garanti ko\u015fullar\u0131, kurumsal \u00e7\u00f6z\u00fcmlerimiz ve cihaz g\u00f6nderim detaylar\u0131 hakk\u0131nda merak etti\u011finiz t\u00fcm sorular\u0131n yan\u0131tlar\u0131n\u0131 a\u015fa\u011f\u0131da bulabilirsiniz.<\/p>\n\n\n

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\n\t\t<\/use><\/svg><\/span>\t\tCihaz\u0131m ar\u0131zaland\u0131\u011f\u0131nda s\u00fcre\u00e7 nas\u0131l i\u015fliyor?<\/span>\n\t\t
\n\t\t\t<\/use><\/svg><\/span><\/use><\/svg><\/span>\t\t<\/div>\n\t<\/div>\n\t
Cihaz\u0131n\u0131zla ilgili servis talebi olu\u015fturduktan sonra ar\u0131za tespiti yap\u0131l\u0131r. Ard\u0131ndan se\u00e7ti\u011finiz bak\u0131m veya onar\u0131m paketine uygun olarak onay\u0131n\u0131zla birlikte h\u0131zl\u0131ca i\u015flem s\u00fcreci ba\u015flat\u0131l\u0131r.<\/div>\n<\/div>\n\n
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\n\t\t<\/use><\/svg><\/span>\t\tAr\u0131za tespiti i\u00e7in \u00fccret al\u0131n\u0131yor mu?<\/span>\n\t\t
\n\t\t\t<\/use><\/svg><\/span><\/use><\/svg><\/span>\t\t<\/div>\n\t<\/div>\n\t
Standart ar\u0131za tespiti s\u00fcre\u00e7lerimiz hakk\u0131nda detayl\u0131 bilgi almak ve cihaz\u0131n\u0131z\u0131n durumunu \u00f6\u011frenmek i\u00e7in bizimle ileti\u015fime ge\u00e7erek \u00f6zel teklif isteyebilirsiniz.<\/div>\n<\/div>\n\n
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\n\t\t<\/use><\/svg><\/span>\t\tOrijinal yedek par\u00e7a kullan\u0131l\u0131yor mu?<\/span>\n\t\t
\n\t\t\t<\/use><\/svg><\/span><\/use><\/svg><\/span>\t\t<\/div>\n\t<\/div>\n\t
Evet, standart servis ve kapsaml\u0131 onar\u0131m paketlerimizde cihaz\u0131n\u0131z\u0131n performans\u0131n\u0131 korumak ve \u00f6mr\u00fcn\u00fc uzatmak amac\u0131yla orijinal yedek par\u00e7alar tercih edilmektedir.<\/div>\n<\/div>\n\n
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\n\t\t<\/use><\/svg><\/span>\t\tTamir edilen cihazlara garanti veriliyor mi?<\/span>\n\t\t
\n\t\t\t<\/use><\/svg><\/span><\/use><\/svg><\/span>\t\t<\/div>\n\t<\/div>\n\t
Yap\u0131lan onar\u0131m\u0131n t\u00fcr\u00fcne ve se\u00e7ilen hizmet paketine ba\u011fl\u0131 olarak (\u00f6rne\u011fin standart veya kapsaml\u0131 paketlerde) belirli s\u00fcrelerde servis garantisi sunulmaktad\u0131r.<\/div>\n<\/div>\n\n
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\n\t\t<\/use><\/svg><\/span>\t\tYerinde servis hizmetiniz mevcut mu?<\/span>\n\t\t
\n\t\t\t<\/use><\/svg><\/span><\/use><\/svg><\/span>\t\t<\/div>\n\t<\/div>\n\t
\u00d6zellikle kurumsal \u00e7\u00f6z\u00fcm paketlerimizde, i\u015fletmenizin cihaz parkuruna yerinde teknik destek ve m\u00fcdahale sa\u011flanabilmektedir.<\/div>\n<\/div>\n\n
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\n\t\t<\/use><\/svg><\/span>\t\tAr\u0131za veya bak\u0131m s\u00fcreci ne kadar s\u00fcrer?<\/span>\n\t\t
\n\t\t\t<\/use><\/svg><\/span><\/use><\/svg><\/span>\t\t<\/div>\n\t<\/div>\n\t
Ar\u0131zan\u0131n niteli\u011fine ve yedek par\u00e7a durumuna g\u00f6re de\u011fi\u015fmekle birlikte, en k\u0131sa s\u00fcrede \u00e7\u00f6z\u00fcme ula\u015ft\u0131r\u0131lmas\u0131 hedeflenir. Kesin s\u00fcre bilgisi i\u00e7in teklif alabilirsiniz.<\/div>\n<\/div>\n\n
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\n\t\t<\/use><\/svg><\/span>\t\tCihaz\u0131m\u0131 servise nas\u0131l g\u00f6nderebilirim?<\/span>\n\t\t
\n\t\t\t<\/use><\/svg><\/span><\/use><\/svg><\/span>\t\t<\/div>\n\t<\/div>\n\t
Kapsaml\u0131 onar\u0131m ve kurumsal \u00e7\u00f6z\u00fcm paketlerimizde belirli \u015fartlar alt\u0131nda \u00fccretsiz cihaz teslimi\/g\u00f6nderimi imkanlar\u0131 sa\u011flanmaktad\u0131r. Detaylar i\u00e7in talep olu\u015fturabilirsiniz.<\/div>\n<\/div>\n\n
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\n\t\t<\/use><\/svg><\/span>\t\tPeriyodik bak\u0131m cihaz\u0131ma ne gibi faydalar sa\u011flar?<\/span>\n\t\t
\n\t\t\t<\/use><\/svg><\/span><\/use><\/svg><\/span>\t\t<\/div>\n\t<\/div>\n\t
Rutin kontroller, genel cihaz temizli\u011fi ve temel donan\u0131m testleri sayesinde olas\u0131 b\u00fcy\u00fck ar\u0131zalar\u0131n \u00f6n\u00fcne ge\u00e7ilir ve cihaz\u0131n\u0131z\u0131n \u00f6mr\u00fc uzat\u0131l\u0131r.<\/div>\n<\/div>\n\n
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\n\t\t<\/use><\/svg><\/span>\t\tKurumsal firmalar i\u00e7in \u00f6zel anla\u015fmalar yap\u0131yor musunuz?<\/span>\n\t\t
\n\t\t\t<\/use><\/svg><\/span><\/use><\/svg><\/span>\t\t<\/div>\n\t<\/div>\n\t
Evet, t\u00fcm departmanlar\u0131n\u0131z\u0131n ve cihaz parkurunuzun y\u00f6netimi i\u00e7in kurumsal \u00e7\u00f6z\u00fcm paketlerimiz ve \u00f6zel hizmet seviyesi (SLA) anla\u015fmalar\u0131m\u0131z mevcuttur.<\/div>\n<\/div>\n\n
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\n\t\t<\/use><\/svg><\/span>\t\tNas\u0131l fiyat teklifi veya randevu alabilirim?<\/span>\n\t\t
\n\t\t\t<\/use><\/svg><\/span><\/use><\/svg><\/span>\t\t<\/div>\n\t<\/div>\n\t
\u0130htiyac\u0131n\u0131za en uygun paketi belirlemek ve size \u00f6zel b\u00fct\u00e7elendirme veya teklif almak i\u00e7in web sitemiz \u00fczerinden hemen talep olu\u015fturabilir ya da bizimle ileti\u015fime ge\u00e7ebilirsiniz.<\/div>\n<\/div>\n\n
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\n\t\t<\/use><\/svg><\/span>\t\tCihaz\u0131m garanti kapsam\u0131 d\u0131\u015f\u0131nda kald\u0131ysa yine de servis hizmeti alabilir miyim?<\/span>\n\t\t
\n\t\t\t<\/use><\/svg><\/span><\/use><\/svg><\/span>\t\t<\/div>\n\t<\/div>\n\t
Evet, garantisi bitmi\u015f veya garanti d\u0131\u015f\u0131 kalm\u0131\u015f t\u00fcm cihazlar\u0131n\u0131z i\u00e7in standart servis ve kapsaml\u0131 onar\u0131m paketlerimizden faydalanabilirsiniz.<\/div>\n<\/div>\n\n
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\n\t\t<\/use><\/svg><\/span>\t\tOnar\u0131m s\u0131ras\u0131nda cihaz\u0131mdaki veriler silinir mi veya g\u00fcvende kal\u0131r m\u0131?<\/span>\n\t\t
\n\t\t\t<\/use><\/svg><\/span><\/use><\/svg><\/span>\t\t<\/div>\n\t<\/div>\n\t
Donan\u0131m ve anakart onar\u0131mlar\u0131nda veri g\u00fcvenli\u011fine maksimum \u00f6zen g\u00f6sterilir. Ancak olas\u0131 veri kay\u0131plar\u0131na kar\u015f\u0131 i\u015flem \u00f6ncesi yedekleme yap\u0131lmas\u0131 her zaman \u00f6nerilir.<\/div>\n<\/div>\n\n
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\n\t\t<\/use><\/svg><\/span>\t\tKurumsal anla\u015fmalarda fatura ve \u00f6deme ko\u015fullar\u0131 nas\u0131l belirlenmektedir?<\/span>\n\t\t
\n\t\t\t<\/use><\/svg><\/span><\/use><\/svg><\/span>\t\t<\/div>\n\t<\/div>\n\t
Kurumsal \u00e7\u00f6z\u00fcm paketlerimiz ve toplu bak\u0131m anla\u015fmalar\u0131m\u0131z i\u00e7in i\u015fletmenizin muhasebe s\u00fcre\u00e7lerine uygun esnek \u00f6deme ve faturaland\u0131rma se\u00e7enekleri sunulmaktad\u0131r.<\/div>\n<\/div>\n\n
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\n\t\t<\/use><\/svg><\/span>\t\tBak\u0131m veya onar\u0131m s\u00fcrecinde cihaz\u0131m\u0131 takip edebilir miyim?<\/span>\n\t\t
\n\t\t\t<\/use><\/svg><\/span><\/use><\/svg><\/span>\t\t<\/div>\n\t<\/div>\n\t
Servis talebi a\u00e7\u0131ld\u0131ktan ve cihaz\u0131n\u0131z teslim al\u0131nd\u0131ktan sonra, s\u00fcre\u00e7 boyunca durum hakk\u0131nda d\u00fczenli bilgilendirmeler ve g\u00fcncellemeler taraf\u0131n\u0131za iletilir.<\/div>\n<\/div>\n\n
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\n\t\t<\/use><\/svg><\/span>\t\tTeklif ald\u0131ktan sonra onay vermezsem herhangi bir \u00fccret \u00f6der miyim?<\/span>\n\t\t
\n\t\t\t<\/use><\/svg><\/span><\/use><\/svg><\/span>\t\t<\/div>\n\t<\/div>\n\t
Teklif a\u015famas\u0131nda ve onay vermeden \u00f6nce yap\u0131lan ilk de\u011ferlendirmeler i\u00e7in herhangi bir taahh\u00fct alt\u0131na girmezsiniz; detayl\u0131 bilgi i\u00e7in bizimle ileti\u015fime ge\u00e7ebilirsiniz.<\/div>\n<\/div>\n<\/div>\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Teknik servis ve bak\u0131m s\u00fcre\u00e7lerimiz, garanti ko\u015fullar\u0131, kurumsal \u00e7\u00f6z\u00fcmlerimiz ve cihaz g\u00f6nderim detaylar\u0131 hakk\u0131nda merak etti\u011finiz t\u00fcm sorular\u0131n yan\u0131tlar\u0131n\u0131 a\u015fa\u011f\u0131da bulabilirsiniz.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-52","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.incebil.com\/index.php\/wp-json\/wp\/v2\/pages\/52","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.incebil.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.incebil.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.incebil.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.incebil.com\/index.php\/wp-json\/wp\/v2\/comments?post=52"}],"version-history":[{"count":1,"href":"https:\/\/www.incebil.com\/index.php\/wp-json\/wp\/v2\/pages\/52\/revisions"}],"predecessor-version":[{"id":616,"href":"https:\/\/www.incebil.com\/index.php\/wp-json\/wp\/v2\/pages\/52\/revisions\/616"}],"wp:attachment":[{"href":"https:\/\/www.incebil.com\/index.php\/wp-json\/wp\/v2\/media?parent=52"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}